| Follow-Me
Call Patch:
With our Follow-Me Call Patch
feature, important calls can be patched directly to your
Follow-Me extension which we supply. You decide which
types of calls are patched directly to your Follow-Me
extension and the call will ring your up to 3 phone
numbers you specify during your account setup. This
allows you to be at your office, home or out and about
with your cell phone and always get those important
calls.
Example:
1- Caller rings your number which
is forwarded to our live operators.
2- One of our friendly live
operators answers your call with a smile.
3- If the does not fall into the
"important" category based on your specifications then
we take a message and end the call. If the call does
fall into the important category then see step 4.
4- The operator gets some minimal
info about the caller and ask the caller to hold while
he/she is transferred.
5- The operator transfers the call
to your follow-me extension.
6- Behind the scenes our state of
the art system will ring each of the three phone numbers
you have specified and in the order you specified until
you answer one. If you do not answer any of your phones
then the caller will be sent to your private voice mail
box.
While the call is being routed to
your numbers the caller only hears pleasant music on
hold and has no idea that all of these amazing things
are happening to his call.
Ask a representative for details on
this feature when activating your account.
For a simple one number patch
solution, have a look at our
Call Patch feature.
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